Returns

USA:

Unfortunately, we do not allow exchanges and returns for US orders. Please make sure you are certain before placing an order and double-check your order.

However, if an item arrives damaged or defective, please email us at info@glossy-zodiac.com within 14 days of delivery with photo evidence and we will refund you. After 14 days we are no longer liable for any breakage caused by the customer.

European Union:

If you are from the EU you can return your order within 14 days after receiving. Sale items and earrings can not be returned. Glossy Zodiac does not cover the shipping costs for returns. We are also not responsible for lost returns. 

You will receive the refund over the payment method you chose at checkout. 

Return address:

Glossy Zodiac GmbH

Am Ledenhof 31

53225 Bonn

Germany